Shipping Policy
Order Processing Time
Every order will be processed within 1-3 business days. Orders with Fast Delivery selected will take priority. You will receive an email once your order is processed, including your tracking number, which will be updated throughout the shipping process.
Shipping Time
Shipping time may vary depending on your location but typically takes around 7-12 days. Delivery times can also be influenced by your local carrier and other location-specific factors.
Shipping Costs
Shipping costs are calculated based on your location and will be displayed during checkout. Please note that shipping costs may vary.
Tracking Your Order
Once your order is processed, we will send you an email with your tracking number. You can use this number to track your shipment. If you did not provide an email during checkout, please contact us at officialglitchframe@gmail.com to receive your tracking details.
Delays
Occasionally, shipping may take longer than expected due to factors outside our control, such as customs delays or public holidays. If your order is taking longer than anticipated, please contact us at officialglitchframe@gmail.com for assistance.
Customs and Import Duties
For international orders, customs fees and import duties may apply. These fees are the buyer's responsibility and can vary from country to country. Please check with your local customs office for further details.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking shows that the package has been delivered but you have not received it, please contact your local carrier directly. If they confirm that the package is permanently lost, we will issue a full refund after 20 business days have passed since the expected delivery date.